Inbound/Outbound Customer Advisor
At Pentagon, we're all about exceeding our Customer's expectations and due to continued growth, we are looking for supportive and enthusiastic people on a full time basis to join our Central Sales Team.
We are focused on creating an engaging working environment and are dedicated to helping you develop and grow your career and unlock your own individual potential.
What Will You Be Doing?
What will I be doing as a Customer Sales Advisor?
- To handle incoming and outgoing follow up calls, emails and other digital leads using the correct procedure in a professional and courteous manner.
- To carry out outgoing prospecting calls and emails to seek out business opportunities.
- Delivering an outstanding customer service by successfully responding to customer enquiries relating to vehicles, products and services
- Taking the time to talk to customers and building genuine rapport by truly listening to their needs and supporting them with the products and services that are right for them
Who Are We Looking for?
It doesn’t matter if you’ve never worked in the Motor Industry before, or even if you’re straight out of education.
What we’re really interested in are people with a genuine passion for going above-and-beyond for our customers and we pride ourselves in delivering some of the best training out there!
So, if you are:
- Good with detail, taking your duties seriously.
- Friendly, sociable and outgoing.
- Comfortable working under pressure to deadlines.
- Experienced in using Microsoft Word, Excel, Internet and Outlook.
- Capable of following direction.
- and a person who genuinely likes and enjoys working with others.
... we have the perfect career opportunity for you!
What’s In It For You?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
- 30 days holiday per year (including Bank Holidays)
- Friends & Family Customer Referral Payments
- Team Member Recruitment Rewards
- Childcare Voucher Scheme
- Discounts on products and services that we provide
- Retail discounts saving £££'s at high street stores, on-line and in supermarkets
- Team Member Auto-enrolment Pension Scheme with employer contribution
- Family & Friends Discounted Car Scheme
We also pride ourselves on offering internal and external training and development opportunities along with realistic career paths for each member of our Team.
We also have free on-site parking and access to excellent public transport links and all within close proximity of Derby City Centre.
Who Are We?
At Pentagon we believe any position with us isn't just another job, it’s a career.
Our success since 1991 has been built on our Teams ...people are at the heart of everything we do, so we’re always looking for those individuals who show commitment, enthusiasm, drive and can relate to our 5 Core Values that have been part of our 'family' since the very beginning.
We now have 34 franchise points representing 14 different brands, 5 support locations and over 1100 Team Members.
So if you are looking to join a company with year on year growth, fantastic learning and development opportunities, recognition & reward, you've just found it !
For more company information, follow the link - http://www.pentagon-group.co.uk/why-work-for-pentagon